Cancellation & Refund Policy
Last updated on 09-12-2023 15:28:42
Digi Vyaapar Digital Consultancy believes in helping its customers as far as possible, and has therefore a liberal cancellation
policy. Under this policy:
- Cancellations will be considered only if the request is made immediately after placing the order. However, the
cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and
they have initiated the process of shipping them.
- Digi Vyaapar Digital Consultancy does not accept cancellation requests for perishable items like flowers, eatables etc.
However, refund/replacement can be made if the customer establishes that the quality of product delivered is not
good.
- In case of receipt of damaged or defective items please report the same to our Customer Service team. The
request will, however, be entertained once the merchant has checked and determined the same at his own end. This
should be reported within Only same day days of receipt of the products. In case you feel that the product
received is not as shown on the site or as per your expectations, you must bring it to the notice of our
customer service within Only same day days of receiving the product. The Customer Service Team after looking
into your complaint will take an appropriate decision.
- In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue
to them. In case of any Refunds approved by the Digi Vyaapar Digital Consultancy, it’ll take 16-30 Days days for the refund
to be processed to the end customer.
Contact Information
All concerns or communications relating to the Refund Policy must be communicated to us using the contact
information provided on this website.